AGENT 07

Review & Reputation Agent Happy clients. More reviews.

Captures five-star reviews automatically and catches complaints before they go public.

Review & Reputation Agent

What It Does

Where this agent creates leverage.

The Review & Reputation Agent sends a short satisfaction check 48 hours after every service delivery. If the response is positive, the client is guided directly to your Google or Trustpilot review page with a personalised message, making it easy to leave a review.

If the response is negative, the case is escalated internally to the account manager immediately, before the unhappy client finds their way to a public review platform. You recover the relationship privately before it becomes a public problem.

  1. Trigger

    Service marked as complete in CRM or project tool

  2. NPS Survey

    One-question satisfaction check sent via WhatsApp or email at 48 hours

  3. Positive Response

    Client redirected to Google or Trustpilot review page with personalised message

  4. Negative Response

    Internal alert sent to account manager with client name, score, and context

  5. Recovery

    Account manager contacts the client within 24 hours to resolve the issue

  6. Tracking

    All NPS scores logged - review volume and satisfaction trends tracked over time

What It's For

Built for teams that need consistency.

Ideal where response speed directly impacts conversion quality.

  • Clinics
  • Restaurants
  • Hotels
  • Salons
  • Auto Service Centres
  • Home Services
  • Legal Firms
  • Any Business Where Online Reputation Directly Drives New Client Acquisition

Results Metrics

Proof you can measure.

More Google reviews in 90 days

6×

Negative reviews go public

< 5%

Recovery window for complaints

48 hrs

Average score improvement

NPS +32

Investment

Ship the build. Keep the upside.

Setup

$1,200 – $1,800/ One-time setup

One-time · Custom build + integration + testing

Get Started

Retainer

$250 – $320/month

Monitoring · maintenance · minor optimisations

Get Started

Built to work.
Guaranteed to deliver.

Captures five-star reviews automatically and catches complaints before they go public.

Performance-backed

If the quality bar is missed, we iterate until met.

No extra charges

Revisions and fixes are included, always.

Locked in writing

Every build is contractually covered.

  1. Custom n8n workflow triggered on service completion

  2. NPS survey delivery via WhatsApp and email

  3. Positive response → review page redirect

  4. Negative response → internal escalation alert

  5. Review tracking and NPS score logging

  6. CRM or project tool integration for completion trigger

  7. 30-day post-launch optimisation sprint

  8. Team training and written documentation

Still thinking?

Fair questions.Straight answers.

Still have questions?

Still have questions? Feel free to get in touch with us today!

Ask a Question
Which review platforms do you support?

Google Business, Trustpilot, Yelp, and any platform with a direct review link. We configure the redirect during setup.

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Review & Reputation Agent